Regulations

Distance contract

The seller of the goods offered in this Internet store, the economic operator, Santa Šuba registration number. 31059611909 on the one hand, hereinafter referred to as the Seller, and the person placing the order, hereinafter referred to as the Buyer, on the other hand, conclude the following Agreement:

The Seller undertakes to sell and deliver goods to the Buyer in accordance with the Buyer's order.

The seller reserves the right to unilaterally change the assortment of goods, prices, set a special price for goods and services at any time without warning. Goods and services are sold at prices valid at the time of placing the order for goods and services. The product balances are informative in nature, they are renewed periodically, in case the ordered product is not available in the warehouse, the money paid for it is returned to the buyer within one working day of its receipt in the Seller's bank account.

The seller has the right to refuse the trade transaction if the price of the product in the online store is erroneously indicated significantly lower than the market price of the product.

Delivery and payment arrangements

The buyer orders goods through this website, indicating the type and quantity of goods to be ordered. The buyer has the option to pay for the product by using the payment tools built into the Internet service or by paying the corresponding invoice prepared by the seller and sent to the buyer by e-mail. The invoice is prepared electronically and is valid without a signature.

For goods purchased from us, we provide delivery throughout the Baltic region. The delivery of goods is provided using third-party delivery services - receiving the goods in a parcel and delivery by courier is provided by SIA OMNIVA and DPD. The fee for receiving an order in Latvia in a parcel locker DPD is 3 EUR/ Omniva 3,50 EUR, and the fee for receiving a product in Latvia by courier is 10 EUR. The fee for receiving an order in Lithuania and Estonia in parcel locker Omniva is 6.50 EUR and DPD is 3,50 EUR. The product can also be picked up on site in Liepāja, Kungu Street 77, by prior agreement on the day and time of collection. On-site delivery of the product is ensured within 1-5 working days after receipt of order payment. The seller ensures the dispatch of the goods within 1-5 working days after the payment for the goods has been received in the seller's current account. The Buyer agrees that in exceptional cases the delivery of the Goods may be delayed due to unforeseen circumstances beyond the Seller's control. In this case, the Seller immediately contacts the Buyer and arranges another delivery time. The Seller is released from responsibility for non-compliance with the terms of delivery of the Goods, if the Goods are not delivered to the Buyer or are not delivered on time due to the Buyer's fault or circumstances dependent on the Buyer.

If, after receiving the Goods, the Buyer finds that the shipment does not contain the appropriate amount of goods or the delivered goods do not correspond to the order, and this is not indicated in the delivery document, the Buyer must immediately inform the Seller about this by sending a relevant message to the Seller's e-mail address: [email protected]

Right of withdrawal

The Buyer has the right to refuse the goods within 14 calendar days from the moment of receipt of the Goods by sending a letter of refusal to the Seller to the e-mail address: [email protected]. The cancellation letter form is sent by the Seller to the Buyer by e-mail at the Buyer's request.

The buyer is obliged to return the product to the seller within 7 days after sending the letter of refusal. All expenses incurred in connection with sending the goods back to the Seller shall be borne by the Buyer.

The buyer cannot exercise the right of withdrawal if:

the ordered goods cannot be returned due to their nature, whether they are perishable or can be quickly used up;
the ordered goods are made directly for the Buyer according to an individual order;
the buyer has opened the packaging of the audio recording or video recording or computer programs.

The sixth part of Article 12 of the Law on the Protection of Consumer Rights of the Republic of Latvia states that "the consumer is responsible for maintaining the quality and safety of the goods during the period of realization of rights". The Seller has the right to refuse the Buyer to use the right of withdrawal or reserves the compensation fee in the event that the product has been damaged before, by careless treatment of the product during use or by not following the instructions in the manual, if the product's original packaging is lost or its packaging is damaged.

Data processing

By entering the necessary information, placing the order, the Buyer confirms that he is familiar with and agrees that the data provided by him are used so that the Seller can accept the Buyer's order and deliver the goods in accordance with the legislative requirements of the Republic of Lithuania. By entering information, the Buyer agrees that notifications related to the processing of the Buyer's order will be sent to the specified e-mail address.